cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
BenKreit
New member
1 0 0 0
Message 1 of 2
82
Flag Post

How to bypass setup cartridges for OfficeJet 5255

HP Recommended
Officejet 5255

I’ve seen multiple threads (for example: https://h30434.www3.hp.com/t5/Inkjet-Printing/HP5255-HOW-to-bypass-setup-cartridges/m-p/7106488#M799...) regarding bypassing the set up cartridges, which I no longer have for my printer. Can an agent please send me a private message regarding how to bypass?

1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
18,719 18,696 1,532 1,508
Message 2 of 2
Flag Post
HP Recommended

@BenKreit, Welcome to HP Support Community!

 

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Let me know if this helps.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation