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‎11-16-2024 07:14 AM - last edited on ‎11-16-2024 11:20 AM by Moderator

HP Recommended

Hello,

   I had to replace my printer. I found out that printers for #62 ink is no longer available. Please explain to me how to return the three unopened packs of #62 ink and exchange them for # 923 ink.

 

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‎11-18-2024 06:26 AM

HP Recommended

Hi @EComfort,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

To get more information on changing ink cartridges, I recommend you contact phone support. 

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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