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HP Recommended
HP ENVY 5020 All-in-One Printer

how to find my printers history

1 REPLY 1
HP Recommended

@Tredman 

 

Welcome to the HP English Community --

 

This printer does not keep print history beyond the total number of pages printed since the printer was first installed.

 

The report is cumulative and can be checked monthly, if desired.

 

Sample

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Tools > Printer Reports > Select Report to print

 

Examples (Model dependent)

Print Printer Status Report

Print Usage Report

Print Network Configuration Page

Print Wireless Test Report

Print Web Access Report

Print Fax Log

Junk Fax List

 

 

What Else?

 

Windows can be set to keep print history for later reprint. 

The policy must be set up ahead of time (before you need it).

 

Some printers keep a more detailed history onboard the printer.

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 5020 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.