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HP OfficeJet Pro 8028e All-in-One Printer

For a while my non-hp cartridges worked and now they suddenly won't and they're still 1/2 full. Tried every "fix" and work around I could find and I am still getting the error message. Anyone know of a workaround other than returning this printer to Costco and never buying another HP? (I am not enrolled in Instant Ink and refuse to do so)

1 REPLY 1
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@NoneYaBiznez 

 

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From your description, perhaps the firmware has updated --

It's my understanding that when required by the firmware, there is no bypass to allow the use of off-brand ink.

 

The printer can use ink cartridges that include an HP chip embedded in the cartridge.

 

Ask your ink supplier if they support the kind of ink the printer needs.

 

Return to Costco?  --  Check Costco's return policy.

 

Which Ink Can be Used in the Printer?

 

 HP Ink - Learn About Supplies

 

Calls / Provides link to:

 HP Printers - Dynamic Security Enabled Printers

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

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 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8028e All-in-One Printer 

 

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Dragon-Fur

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