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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Office Jet Pro 8020

What is the work around for not being able to buy color cartridges for this printer?

When will this HP problem be fixed??

Can I purchase an available ink refill kit to address this problem?

2 REPLIES 2
HP Recommended

@bigmrm 

 

You can buy from

 

            https://www.newegg.com/hp-3yl59an-140-magenta-910/p/N82E16828413765

 

Regards.

BH
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HP Recommended

@banhien 

 

Apologies for jumping in unannounced.

 

Shlomi posted this bulletin in a thread - I grabbed it and I am passing it along...

 

@bigmrm 

If you cannot get what you need from newegg.. Check here...

 

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

  • HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
  • HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.