Hp 415 AIO wont print cyan

[corporatnotcare]

Sent the printer to service center for a paper feed problem and bad print. I received the printer and was told they changed both print heads and the paper feed mechanism in warranty and i was happy. Then a week later and some 10+ paper only printed in colour mode i suddnley had printing in kinda pinkish tone and all print is not aligned, I used the Hp smart app to clean and re align and no success. Print quality diagnostics doesnt print cyan. What am i looking at right now?

[KrazyToad · Accepted solution]

@corporatnotcare

Welcome to HP Support Community

I would like to help

If you have already followed all the instructions in this Link: https://support.hp.com/in-en/document/c05627782 and the issue persists, please contact HP Support in your region for service options again or possible replacement

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

[corporatnotcare]

Thanks to the reply, although a bit late. Anyway I sent the printer already and got it replaced with a new one, no questions asked.

[KrazyToad]

Thanks for keeping me posted

Drop us a message anytime you need help

Thank you