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‎01-17-2021 11:38 AM

HP Recommended
Product: Hp Office jet pro 8025
Operating System: Microsoft Windows 8.1 (32-bit)

I Bought 4  of 3-pack of multi 910 hp ink and

2 of each individual pack of cryan / mogenta/ yellow Jaune . I couldn't get the 910 hp ink for a while and I  bought a lot in few weeks ago because I was afraid it could be out for sale again. But  CYAN Cartridges don't work!! I opened 3 already to try but none of them don't work. It shows ink is full but only blue ink don't work. 

2 people had the same question
1 REPLY 1

‎01-17-2021 11:42 AM

HP Recommended

@Jo1552 

 

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HP document / instructions to address the subject of the ink shortage for certain models...

 

HP OfficeJet Printers - 'Incompatible' or 'Defective Cartridge' message

This document applies only to these HP Officejet and Officejet Pro printers that use HP 910, 912, 914, 915, 902-905, or HP 935 ink cartridges:

  • HP Officejet 6810, 6820, 6950, 6960, and 8010 printer series
  • HP OfficeJet Pro 6230, 6830, 6960, 6970, 8020, and 8030 printer series

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

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Dragon-Fur

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