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‎11-08-2020 07:07 PM

HP Recommended
Product: HP Color Laser Jet Pro MFP M281fdw

I did an update from the printer product itself, since it was prompting me to. After the update my printer no longer recognized any toner, it gave me an error supply. Details: The indicated supplies are not communicating correctly with the printer. Try reinstalling the supplies. If the problem persists, replace the supplies to continue printing.

I restarted the device, reinstalled, lower threshold setting since its a non hp toner. Nothing worked, so I figured it must be outdated chips. Now toner has been replaced with new and it still states supply error. I have installed latest firmware for my printer, with no luck.  I have tired MANY different things with no luck what so ever. It also flashes a 79 service error and then goes in circles restating itself. The Model is HP Color Laser Jet Pro MFP M281fdw

 

 

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8 people had the same question
1 REPLY 1

‎11-09-2020 10:03 AM

HP Recommended

I've been told you have to uninstall the update and download old firmware. 

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