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‎10-06-2024 06:30 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Message showing cartridge as full, but says it can't allow non hp ink cartridges of hp+ (I don't even know what that means).

Ive never had this issue with any printer. 

It's not like I'm leasing it. It's fully paid for. 

 

Is like saying you can only use toyota brand light bulbs on a Toyota, or Chevy brand motor only in a chevy!!!!

 

 

Thx

Category:
1 REPLY 1

‎10-08-2024 01:35 PM

HP Recommended

Hi @askin101 

 

Welcome to the HP support community.
 

I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Are you using non HP inks or refilled inks ?

 

Could you please elaborate in detail?

 

 Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

 

Raj2111
I am an HP Employee

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