Hp ink 302 not working on envy 4520 printer

[gforan]

Printer hp envy transferred from US to UK so ink 302 not working with envy 4520 printer

[Raj_05]

Hi @gforan,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've moved from the US to the UK and your HP Envy printer originally used HP 302 ink cartridges, you might encounter compatibility issues when trying to use them with your HP Envy 4520 printer in the UK. This is because printers sold in different regions often have region-specific cartridges due to differences in printer models and ink formulations.

To resolve this issue, you have a few options.

• Purchase compatible ink cartridges: Look for ink cartridges that are compatible with your HP Envy 4520 printer in the UK. In the UK, you would typically use HP 302 cartridges. Ensure that you purchase genuine HP cartridges or reputable third-party cartridges that are compatible with your printer model.
• Update printer firmware: Sometimes, printers may require firmware updates to recognize cartridges from different regions. Check if there are any firmware updates available for your HP Envy 4520 printer and install them according to the HP instructions.
• Reset the printer: Try performing a reset on your printer. This might help the printer recognize the new cartridges. Instructions for resetting your specific model should be available in the printer's user manual or on the HP support website.
• Exchange or return cartridges: If you've recently purchased cartridges that are not compatible with your printer, see if you can exchange or return them for cartridges that will work in your region.

It's essential to use compatible cartridges to ensure the best performance and longevity of your printer. Using incompatible cartridges may result in poor print quality, printer errors, or damage to the printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support