Hp ink cartridges in use. Suddenly today I get error that cartridges are not communicating properly

[KD-2]

Have been using HP insta ink for long. Today suddenly there is an error that cartridges are not communicating with the printer. It says to replace cartridges if problem persists. Any fixes. These cartridges 

[Nal_NR]

Hi @KD-2,

Welcome to the HP Support Community. 

I'd like to help!

Try performing the steps from this document and see the results and keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[KD-2]

Dear Elahi,

Thanks for trying to help. I had already read the documents and tried these stpes. The cartraigdes print a couple of pages after reset, but the error shows again soon after.

I never had this issue earlier and have been using HP instant ink for a long time.

Thanks!  

[Nal_NR]

Hi @KD-2,

We are sorry that the issue is not resolved when the above troubleshooting steps were performed.

This might require one-on-one interaction to fix the issue via remote assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!