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‎07-13-2022 01:32 AM

HP Recommended

What can i do to my hp tank 515, thus happen? 

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Category:
1 REPLY 1

‎08-07-2022 04:28 AM

HP Recommended

Hi @Tzuyu888,

 

Welcome to the HP Support Community

 

I understand you are facing a blinking lights issue with your HP Smart Tank 515 Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist better:

  • Did you recently change any ink prior to the issue?
  • Was there any ink leaking/carriage jam issue on the printer?

While you respond to that, Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

 

If the issue persists, then please follow the steps mentioned in this document: HP Smart Tank 500 printers - Blinking lights


Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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