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I am trying to use a nonHP ink cartridge in my HP all in one 9015. It is saying that it wont accept a nonchip cartridge. I already turned off cartridge protection. I want to downgrade my firmware but need a link to do so.

1 REPLY 1
HP Recommended

@scsss 

 

Welcome to the HP English Community --

 

Cartridge Protection is perhaps not what you believe it to be.

 

The Cartridge Protection feature permanently protects cartridges for use in only one fleet of products or product to help prevent theft.

 

If, after cartridges have been protected, they are moved to a device outside the fleet (fleet based) or to a different printer (printer based), these cartridges will be identified as protected and will have to be replaced to continue printing.

 

Note:

    When you turn on this feature, all cartridges installed in the printer will be protected. However, if you turn off this feature again, these cartridges will remain protected. Only cartridges installed afterwards will not have cartridge protection enabled.

 

================================================

 

At this writing --

Bypassing this printer's embedded Dynamic Security is not a legal option.

 

The solution you seek is not available here in the community.

 

Reference

 HP Printers - Dynamic Security Enabled Printers

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

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 Enter the device type and model name of your HP product

OR

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Dragon-Fur

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