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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- I bought a new ink and switched it but my printer dosen't re...

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05-26-2023 03:36 AM
Well I have a hp deskjet printer, an pretty old one but it has worked fine untill now. The black patron was allmost empty so I bought a new one today. Now when i tried to switch it the printer just gives me a error and says it dosn't rekognise it.. It's a original Hp ink. What should I do...
05-27-2023 12:11 AM
Hi @AnnaAnnnaannana,
Welcome to the HP Support Community.
I'd like to help!
Follow the steps from this document and see how it pans out.
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee