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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Nathalie271
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I bought an ink cartrige (ECO Ink) and m printer do not accept it.

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Eco Ink 952 XLBK
Microsoft Windows 10 (32-bit)

I bought an recycled ink cartrige to put in my printer ( HP OfficeJet Pro 8710 ), i can i get my printer to accept my cartrige

 

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Betty0610
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@Nathalie271

 

Welcome to the HP Support Community.

 

What is the error message you get? If you insert any other ink, does the printer accept it?

 

Let us know 🙂

 

Thanks!

 

 


I am an HP Employee

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Nathalie271
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It tell's me to replace te ink cartrage and to be sure it is installed correctly. I thynk that my printer accept only original cartriges, is there a way to change that.

 

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Nathalie271
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It tell's me to replace te ink cartrage and to be sure it is installed correctly. I thynk that my printer accept only original cartriges, is there a way to change that.

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Betty0610
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Unfortunately no. Do you have any HP Genuine ink cartridges with you?


I am an HP Employee

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