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Error message reads printer cartridge missing or not detected
@Wmo2, Welcome to HP Support Community!
I see that the printer is in an error state and I'd recommend you follow the steps below-
Reset the printer
Also, Update the printer firmware
Download available firmware updates from the HP website
With the printer on and connected to the computer, go to HP Customer Support - Software and Driver Downloads, and then identify your printer. Look for and install any available firmware updates. Refer to the document HP Printers - Updating or Upgrading Printer Firmware
If you still have issues, follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.
Hope this helps! Keep me posted.
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TEJ1602 I am an HP Employee
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