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Message 1 of 4
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I can't find HP 935XL Cyan ink cartridges anywhere to buy! So, I can't use my HP printer!

HP Recommended

I cannot find HP 935XL Cyan ink cartridges anywhere to purchase so I cannot use my HP printer! Is there a substitute brand that I could buy and use?

Any information will be appreciated!

Thanks in advance! 

3 REPLIES 3
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HP Support Agent
HP Support Agent
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Message 2 of 4
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@PC-Tim

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you using HP genuine ink cartridge or non HP ink cartridge?
  • Are you experiencing issue after moving to new location?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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Message 3 of 4
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Dear Echo_Lake,

I have always used HP genuine ink cartridges. 

I have not moved to a new location.

Please assist!

PC-Tim

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HP Support Agent
HP Support Agent
19,255 19,213 834 891
Message 4 of 4
Flag Post
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@PC-Tim

Thank you for posting back. 

 

 I did go through the ink cartridge related issue and found out there is an issue with this ink cartridge all over and HP has recalled it.

Your issue will be taken care once the new batch is rolled out. 

ECHO_LAKE
I am an HP Employee

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