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‎03-05-2021 06:17 AM

HP Recommended
Product: HP 8180C
Operating System: Microsoft Windows 10 (64-bit)

HP8180C printer.

I can't use non-HP cartridges anymore

I have printed before when one or two colours (non-HP)  were empty.

I've tried the 'red eye/print photos/red eye' suggestion

Also, cancelling 'enter special combo key' option.

I can't reset the print to anything which will allow me to test a print page. 

1 REPLY 1

‎03-09-2021 06:48 AM

HP Recommended

Hi @Download71,

 

I'd like to help!

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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