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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Download71
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Message 1 of 2
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I can't use non-HP inks anymore

HP Recommended
HP 8180C
Microsoft Windows 10 (64-bit)

HP8180C printer.

I can't use non-HP cartridges anymore

I have printed before when one or two colours (non-HP)  were empty.

I've tried the 'red eye/print photos/red eye' suggestion

Also, cancelling 'enter special combo key' option.

I can't reset the print to anything which will allow me to test a print page. 

1 REPLY 1
Jay_G24
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Download71,

 

I'd like to help!

 

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

 

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why it's not working. Try a different cartridge supplier and check if that works.

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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