I cancelled Instant Ink and put 3rd party ink in my HP printer and now it doesn't print.

[thisprrintersux]

I cancelled Instant Ink and put 3rd party ink in my HP printer and now it doesn't print.

[Nal_NR]

Hi @thisprrintersux,

Welcome to the HP Support Community. 

I'd be happy to help you! 

If you have canceled your Instant Ink account and are unable to use regular cartridges, here's what you need to know & do:

If you have an instant ink cartridge on your printer, remove it and discard that, you can only use regular cartridges on your printer once you cancel the program.

That said, if you have trouble using regular cartridges, I recommend you turn off the web service using the steps from this link: https://support.hp.com/in-en/document/c04808536

when done successfully, check if it works fine.

You may refill your cartridges or use remanufactured cartridges, but you may run into problems. HP will not guarantee the functionality of those ink cartridges.

There are many cartridges in the market which is refilled and sometimes the chip is not configured to work with the printer. You need to contact the cartridge manufacturer and find out why its not working. Try a different cartridge supplier and check if that works.

Hope this helps! Keep me posted. 

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