I cannot get blue to print on my printer. All of the other colors print just fine. I have cleaned the printhead multiple times and I have changed the cartridge 3 times. I use HP instant ink cartridges so I am sure it is an issue with the printer but I cannot find any information on how to fix it. I would really like to avoid buying a new printer as this one is barely 2 years old.
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it.
Let me know.
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