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I cannot get the ink cartridges to release. They move into position, but won't come out.

HP Recommended
Office Jet Pro 8610
Microsoft Windows 10 (64-bit)

My HP 8610 will not release any of the ink cartridges.  I can open the panel, the cartridges move to my left, but I cannot pull them out.  P

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HP Support Agent
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Message 2 of 2
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HP Recommended




Welcome to HP Support Community

I understand your concerns


Since this is a Hardware issue, please contact HP Support in your region for assistance


1) Click on this link - 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

Thank you

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

I Am An HP Employee

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