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I've been trying for about a week and I just cant seem to figure out what's wrong with my printer. I've tried to go into the printer settings to change the preference form Greyscale to Color under Device Settings but that's not an option I have.
I initially tried doing it wireless but I eventually got a cable to connect it to my computer directly thinking that would've solved the issue. I could really use some help because this is getting frustrating.
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Accepted Solutions
HP Recommended
Hello @MrBubbles49,
Welcome to the HP Support Community!
This printer cannot print in color.
The printer only has a black cartridge, see here: Product Specifications -Print cartridges.
I hope this helps.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
HP Recommended
Hello @MrBubbles49,
Welcome to the HP Support Community!
This printer cannot print in color.
The printer only has a black cartridge, see here: Product Specifications -Print cartridges.
I hope this helps.
Kind Regards
Andr-1611
If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.
I'm not an employee of HP, I'm as volunteer here.
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