• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
iOS

I didn’t use my printer (wireless hp 410 series) for a long time and when I tries to use it, the black ink is not flowing although I did clean the head printer (first level and second level)

1 REPLY 1
HP Recommended

Hi,

How long time was the printer without any usage? a such may also affects other aspects, as its storage conditions.

 

You may try cleaning the printheads multiple times and see if you may got some improvement.

 

Keep in mind that you might also need to replace the printheads due to ink clogs after a long period with no usage

https://support.hp.com/vn-en/document/c05631148

 

Also, consider that the internal tubes might get clogged and a such may require servicing the printer, so please keep all options in mind while trying to troubleshoot a such, which may require investing some money for a repair.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.