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‎11-11-2024 06:01 AM

HP Recommended
Product: HP OfficeJet Pro 8028e All-in-One Printer

I have 2 extra black cartridges...may I return or put a 'hold' on future deliveries?

Category:
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1 REPLY 1

‎11-12-2024 12:27 PM

HP Recommended

Hi @Christy20 

 

Welcome to the HP support community.
 

I understand you're having two inks and you want to return or put a hold on delivery, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Could you please elaborate the issue in detail?

 

Are  you talkign about HP instank ink ? 

 

In the meantime, you can keep using the current ink cartridges, as HP Instant Ink will only ship new cartridges to you when the ink levels drop to around 20%. Until then, no new shipments will be sent.

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

 

Raj2111
I am an HP Employee

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