• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

Model: HP Laser 107a

Serial: [personal info removed]

Product: 4ZB77A

 

I have meet printer ink cartridges and quality issue, just installed on 28/6/2024. 

6 REPLIES 6
HP Recommended

Can you scan a sample page and post it here?




My profile on LinkedIn

HP Recommended

KCA Printer Error.jpeg

HP Recommended

Yes, that is a defective toner cartridge. If under warranty get a warranty replacement, if not get a new one.




My profile on LinkedIn

HP Recommended

Thank you for your information. May I know how do get a warranty replacement?

HP Recommended

Contact the seller.




My profile on LinkedIn

HP Recommended

This item we bought it from HP distributor. Below is the distributor detail.

VSTECS Astar Sdn Bhd

(Registration No: 199301009054) (263791-K)

Lot 3, Jalan Teknologi 3/5,

Taman Sains Selangor, Kota Damansara,

47810 Petaling Jaya, Selangor, Malaysia

Can I claim a new ink? The warranty is still valid. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.