I have an Officejet Pro 8610. It is not printing vibrant color.

[Ingres]

I have an Officejet 8610 Inkjet printer. It suddenly stopped printing vibrant color. The prints are all dark and nearly black and white, There is a subtle hint of color, but almost none. Any suggestions?

[Nal_NR]

Hi @Ingres,

Welcome to the HP Support Community. 

I understand how disappointing it can be when your printer stops delivering the vibrant colors you expect.

Do not worry, I'd be glad to help you! 

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.

Check for issues with the ink cartridges

• Very low ink levels and using non-HP cartridges can cause print quality issues.
• Replace any non-HP or refilled cartridges with genuine HP cartridges. HP supplies are available from the HP Store and local retailers.
• HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. Go to HP Anti Counterfeiting and Fraud Program for more information.
• Check the ink levels and replace any low or empty cartridges.
• Note:
• This printer features a 'backup mode' that enables a limited number of prints when a very low or empty cartridge is installed. In this mode, blacks might not be as dark and color pages might print in grayscale. Replace the cartridge if backup mode printing is unacceptable.

• Rough handling of cartridges during transport or installation can cause print quality problems. Wait a few hours for the automatic servicing routine to complete, and then try to print again.
• If you have a defective HP cartridge, it might be under warranty. Go to About Original HP Cartridges for page yield and HP limited warranty information.

Click here for the remaining steps.

Try installing drivers and firmware if available for your current OS. Click here.

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.