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If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP OfficeJet Pro 8035 All-in-One Printer

I find the HP Instant Ink program to be totally unreasonable.  The fact that we receive new cartridges based on the number of sheets used and not how much ink is remaining in our cartridges makes no sense.  I keep getting cartridges when a do NOT need them and have become quite backed up with these new cartridges.  So I decided to cancel this program and simply buy cartridges on my own.  I am now getting a message that these new non-HP cartridges that I bought cannot be used in my printer as I can only use HP cartridges.  I have tried to disable this feature in my settings but seem unable to do this.  Can somebody help me with this 

1 REPLY 1
HP Recommended

Hi @Marty-Kan,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better, I have sent out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.