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‎01-05-2021 06:22 PM

HP Recommended
Product: HP Deskjet 3520 e-All-in-one
Operating System: Microsoft Windows 7 (32-bit)

I have just installed new cartridges on my 3520 series printer. The black cartridge will not print. it is not the fault of the cartridge as I returned it to the shop for replacement and the result was the same. If my printer is at fault and there is no remedy for that, could you let me know which of your current printers use 564 cartridges as I do not want to discard over $200 worth of cartridges which I have just bought?

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1 REPLY 1

‎01-13-2021 01:28 AM

HP Recommended

@Malcolm74, Welcome to HP Support Community!

 

I see that you are looking for upgrade options, please reach out to HP Support in your region for further assistance.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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