-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- I have moved my printer DJ4535 one country to another, my ca...

Create an account on the HP Community to personalize your profile and ask a question
08-16-2024 02:00 PM - edited 08-16-2024 02:02 PM
I have moved my printer DESKJET 4535 one country to another, my cartridge is not supporting, error is protected cartridge, HELP PLS. I was in Saudi Arabia now moved to India, I was using 652 cartridge and here in India I am using 652XL. Kindly advise the suitable cartridge atleast. Otherwise my printer will be scrapped.
08-19-2024 09:42 AM
Hi @SKPeer,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
I hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.