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The HP cartirdges for my printer are 364, however I have purchased a 364 and a 364XL and the 364 will not fit.

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You have 2 blacks one normal ( far right) and one photo black ( far left).

Those are 2 different ink cartridges, make sure you are placing right black in the right position.

 

Photo black goes left, normal black goes right.




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2 REPLIES 2
HP Recommended

You have 2 blacks one normal ( far right) and one photo black ( far left).

Those are 2 different ink cartridges, make sure you are placing right black in the right position.

 

Photo black goes left, normal black goes right.




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Many thanks.  That's very helpful, I've obviously purchased two cartrides for the right hand slot.

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