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‎02-20-2023 12:58 PM

HP Recommended

HP3830

 

Category:
1 REPLY 1

‎02-23-2023 10:57 AM

HP Recommended

Hi @Mermaid11,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

This appears to be an issue with the printer as the print quality is not good even after replacing the ink cartridges. 

 

You may update the firmware on your printer. The firmware can be downloaded and installed via this HP Customer Support - Software and Driver Downloads 

NOTE: The printer needs to be restarted after the firmware update is successfully installed. 

 

In case the print quality is still not good then please refer to my private message for the next course of action.

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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