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‎09-14-2020 01:18 PM

HP Recommended
Product: HP Officjet 4650

I've tried the hard reboot several times.  The cartridges are the right ones for the printer and worked fine last week.  Please help!

Category:
1 REPLY 1

‎09-17-2020 05:07 AM

HP Recommended

@LAFN, Welcome to the HP Support Community!

 

Which of the ink cartridges is indicated in the error?

You may insert one ink cartridge at a time to identify the defective ink cartridge.

 

Kindly perform step 3 from this document to resolve this issue - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, please reach out to the HP Technical Support team in your region regarding the service options for your printer. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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