Operating System: Microsoft Windows Server 2012 and older
I've got the deskjet 1050 all in one j410 series printer #1055 and I've got the USB hooked up with my Toshiba laptop. I bought a new black ink cartridge HP 61 (exactly what it says it needs), and am not replacing the tri-color ink cartridge. I keep getting error messages saying the ink cartridge is missing, installed incorrectly, etc (but the help page says it can print with only 1 cartridge so im not sure why its not letting me). I've tried putting the old colored one back in and it doesn't change a thing. I tried calling the help line at HP and waited on hold for 14 minutes, then got transferred to the printer department, and then waited on hold another 5 minutes and then they disconnected me after telling me to go to their website.
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