I need help to put on new ink cartridges top compartment doesn’t open all the way

[Wendy197]

Hpenvey6000 all in one printer need help putting in ink cartridges 

[Garp_senchau]

@Wendy197, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To install a new cartridge in an ENVY 6000 printer.

• Make sure paper is loaded into the input tray, and then turn on the printer.
• Lift the ink cartridge access door until it locks into place.

• The ink carriage moves to the left.
• Wait until the carriage is idle and silent.
• Lift the cartridge latch on the cartridge you want to replace, and then remove it from its slot.

• Set the old cartridge aside, and then remove the new cartridge from the package.

CAUTION: Do not touch the copper-colored contacts or the ink nozzles, or reapply the protective tape. Touching these areas can result in an ink system failure.

• Holding the cartridge by its sides, remove the plastic tape using the pull tab.

• Insert the cartridge into its color-coded slot, lower the cartridge latch, and then press down until it snaps into place.

• Repeat this process for the other cartridge, if necessary.
• Close the ink cartridge access door.
• The printer automatically prints an Alignment Page.
• Lift the scanner lid, and then place the Alignment Page print-side down on the scanner glass.

• The alignment is complete.
• Close the scanner lid, and then press the Start Copy Black button on the printer control panel.
• The printer scans the page and aligns the cartridges.
• Once the Cancel button turns off, alignment is complete and the printer is ready to use.

Reference: HP DeskJet, ENVY 6000, 6400 printers - Replacing ink cartridges | HP® Support

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,