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‎09-02-2024 06:03 AM

HP Recommended
Product: HP Neverstop Laser MFP 1200nw
Operating System: Other

I got email that my case is closed .. but my issue is not resolved yet... Then what does it mean..

Category:
2 REPLIES 2

‎09-03-2024 01:04 PM

HP Recommended

Hi @Palawat,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Neverstop Laser MFP 1200nw. Not to worry I will help you to get a resolution to resolve the issue.

 

We shall escalate this issue to the concerned team. The next team will likely request information from you in order to look up your case details or product serial number. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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‎09-03-2024 01:06 PM - edited ‎09-03-2024 01:07 PM

HP Recommended

.


A_Gayathri
HP Support Community Administrator.
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