I replaced the yellow ink cartridge and it keeps stating it is damaged. I have tried 2 new ones

[Cindyrose]

HP Officejet Pro 8600 will not accept the new yellow cartridges  - Keeps saying that one or more cartridges appear to be damaged

[zoey7886]

@Cindyrose, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Solution for Ink Cartridge Issues on HP Officejet Pro 8600! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If your HP Officejet Pro 8600 printer indicates that the yellow ink cartridge is damaged despite trying multiple new ones, follow these steps to resolve the issue:

Solution 1: Turn the Printer Off and On

1. Turn off the printer by pressing the Power button.
2. Wait for about 30 seconds.
3. Turn on the printer by pressing the Power button again.

Solution 2: Install the Ink Cartridge Correctly

Open the ink cartridge access door.

Remove the ink cartridge:

• Push in on the cartridge to release it.
• Pull it firmly towards you.

Insert the cartridge:

• Ensure that the colored dot on the cartridge matches the slot.
• Slide the cartridge into its slot.
• Press it forward until it clicks into place.
  

Close the ink cartridge access door.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,