cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
NainMarquez
New member
1 0 0 0
Message 1 of 2
66
Flag Post

I tried changing my ink cartridges but when I did it says that I placed them wrong, even tho I didnt

‎12-10-2020 04:31 PM

HP Recommended

I have an OfficeJet 6954, and I just replaced my ink cartridges and now that I replace them it says that I placed them wrong and that it reads no ink, and I tried to take them out and put them back in, and it doesn’t work.

Reply
Category:
1 REPLY 1
TEJ1602
HP Support Agent
HP Support Agent
16,633 16,614 1,290 1,302
Message 2 of 2
Flag Post

‎12-21-2020 10:05 AM

HP Recommended

@NainMarquez, Welcome to HP Support Community!

It could be an issue with the ink cartridges or the printer ink system. I'd suggest you follow the steps from the document HP Printer Does not Print and Error Indicates Faulty Ink Cartridge to isolate and resolve the issue.

 

If the issue persists, it could be a hardware failure.

 

Please reach out to HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation