I've moved an HP Officejet Pro 9010 from Ireland to the US. HP instructions only say to cycle power.

[Jinxson]

I've tried the only suggestion available on line from HP, which is to cycle power, which does nothing -- and I've found no way to actually communicate with them for help or even service.  Help?

[Nal_NR]

Hi @Jinxson,

Welcome to the HP Support Community

I'd like to help!

I understand you moved, and the printer is not accepting the new region cartridges.

NOTE: regional reset is attempted on a best-effort basis, it might not work on all printers. 

We need to perform a regional reset on the printer to resolve this issue.

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

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