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HP Envy pro

I want to get ink to my new printer HP ENVY PRO, offer for a new printer 

1 REPLY 1
HP Recommended

@Anna135, Welcome to HP Support Community!

 

To be able to assist you better, I'd like to know the following-

  • Is the printer enrolled in HP Instant Ink Program?
  • Could you share the picture of the box or the flyer which has the free offer info?

Keep me posted for further assistance.

 

TEJ1602
I am an HP Employee

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