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‎09-25-2023 12:02 PM

HP Recommended
Product: HP Color Laser 150nw

I have a HP Colour Laser 150nw that I purchased in Singapore. I have moved to the US, purchased a new ink cartridge from the US and now am getting an error message that it's incompatible. Is someone able to help me re-regionalize my printer to the US?  

Category:
1 REPLY 1

‎09-26-2023 03:11 PM

HP Recommended

Hi @Casey91,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are looking for help with a regional reset on your Printer.

To perform a printer region reset you need to meet the following conditions:

 

Do you have the ink cartridges for both regions?

Do you have a printer USB cable?

Do you have the printer full feature software and drivers installed on your PC?

If you meet the above conditions then let me know the following details:

1) The operating system of your PC, is it Windows or Mac?

2) Confirm the printer model.

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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