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HP ENVY 6000 all-in-one series HP ENVY 6030
Microsoft Windows 10 (64-bit)

 

HiI have tried to reach custom ink support, it is not easy, or impossible :(.Can support help me?I seek an answer about an issue of my ink cartridge deal.I have bought a new printer HP ENVY 6030 and deleted the old one, HP OfficeJet pro 6970 all-in-one.I have an ink cartridge deal deliverance going that belongs to my old and deleted and a broken printer HP Office Jet pro 6970 all-in-one, serie nummer J7K34A -- HP OfficeJet Pro 6970. I want to stop this ink cartridge deliveries to this printer.I have received a parcel of ink cartridges, not opened, I want to send this parcel, in return to HP INK, from Norway. What is the return address I can send this parcel to ?  What do I do to get refunded the money I have been charged?Ink cartridge placed in the printer, being used just to test the printer head, which was broken, is it possible to send these in return too?I have ordered a new ink cartridge deal deliverance to my new HP ENVY 6030 all-in-one printer. Hope you can help me solve this issues.  
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@Setup2021, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

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TEJ1602
I am an HP Employee

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