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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Setup2021
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INK cartridges, send in return

HP Recommended
HP ENVY 6000 all-in-one series HP ENVY 6030
Microsoft Windows 10 (64-bit)

 

HiI have tried to reach custom ink support, it is not easy, or impossible :(.Can support help me?I seek an answer about an issue of my ink cartridge deal.I have bought a new printer HP ENVY 6030 and deleted the old one, HP OfficeJet pro 6970 all-in-one.I have an ink cartridge deal deliverance going that belongs to my old and deleted and a broken printer HP Office Jet pro 6970 all-in-one, serie nummer J7K34A -- HP OfficeJet Pro 6970. I want to stop this ink cartridge deliveries to this printer.I have received a parcel of ink cartridges, not opened, I want to send this parcel, in return to HP INK, from Norway. What is the return address I can send this parcel to ?  What do I do to get refunded the money I have been charged?Ink cartridge placed in the printer, being used just to test the printer head, which was broken, is it possible to send these in return too?I have ordered a new ink cartridge deal deliverance to my new HP ENVY 6030 all-in-one printer. Hope you can help me solve this issues.  
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TEJ1602
HP Support Agent
HP Support Agent
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@Setup2021, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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