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HP ENVY 5544
Microsoft Windows XP

Can anybody help I bought my printer second hand and cant register for instaink as it says my printer is already registered how can i fix this?

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HP Support Agent
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@KCUK, Welcome to the HP Support Community!


If the printer is already enrolled in Instant Ink, the previous owner should delete the printer from his/her account for you to register under your account.


We may also try to restart the web services and check if that helps.

Click here to know how to turn off web services. Refer to this document to know how to turn it on.


Refer to this document - Enrolling in HP Instant Ink


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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