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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ERRORINK
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INSTANT INK ERROR

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HPINSTANT INK
Microsoft Windows 10 (64-bit)

ANYONE HAVING A ERROR INK CARTRIDGE: message pop up randomly after months of using your "instant ink subscription"? Everything was fine and dandy until one day.... I turned my printer on and bam ERORR INK CARTRIDGE... So then

i follow the steps the virtual agent tells me and  do a bunch of run arounds trying to find the problem... IN the process i do a little research about this instant ink company.. After multiple attempts. IM ANGRY because they wont send me another ink cartridge because there is a error and they cant see your ink levels...HMM SOME key advice, save your "store bought" old cartridge. Put it in your printer and If you printer doesn't have the error anymore, It proves its a issues on their end. NOBODY SHOULD HAVE TO DEAL WITH THESE MYSTRY ERRORS. 

 

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TEJ1602
HP Support Agent
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@ERRORINK, Welcome to HP Support Community1

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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