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‎11-26-2024 12:30 AM

HP Recommended
Product: HP Officejet Pro 8100

I have the following problem:

I have a printer (the Officejet Pro 8100) which is malfunctioning.

The screen shows an error with the black ink.

I have already tried replacing the cartridge, cleaning the pins and the connector, and resetting the printer via the power cord. Is there anything else I can try in this situation?

Thank you in advance for your help.

 

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