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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Sayama
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Incompatible Ink Cartridge

HP Recommended
HP ENVY 4520
macOS 11.0 Big Sur

I have been using the printer with no problems. All of a sudden I am getting a message telling me that my Tri colour cartridge is incompatible with my model despite the fact that this cartridge has been in for months with no problem. I have tried the hard reset method and that's how I identified that the tri colour cartridge was the issue not the black one. Any idea how to fix this? 

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