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Incompatible cartridge error on HP Envy 4527

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My printer is showing the error “The indicated cartridges are not intended for use in this printer.”

I have not changed the cartridge or done anything different and it has just started with this error! 
I have tried all other necessary options having read them on this forum and nothing is working. 
I have a daughter that is having to isolate and do school work from home! 

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@Kerrybelle, Welcome to the HP Support Community!

 

Does the error indicate the defective ink cartridge?

If not, insert one ink cartridge at a time and check for the error. 

 

For now, kindly perform the steps mentioned in this document - HP Printer Does not Print and Error Indicates Faulty Ink Cartridge

 

If the error persists, please reach out to the HP Technical Support team in your region regarding the replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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