• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
HP Officejet 4500 All-in-One Printer - G510g
Microsoft Windows 11

My Printer is giving me this error saying that Incompatible print cartridge (s) : [Black]. The old ink cartridge is 901 and had to be changed to 60.

1 REPLY 1
HP Recommended

Wow. I'm having this exact same issue and to see that you posted this exactly one month ago with no answers is really frustrating. I just bought unreturnable cartridges in 60 and my old printer designed for 901 won't take them. Just love wasting money on HP products...

Seems like they never bothered to update some printers when they discontinued the 901 inks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.