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Incompatible ink cartridges

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HP Envy 4520 series

Hi

I am registered with the HP Instant Ink facility and am using HP ink cartridges. My printer has just started indicating that I am using incompatible cartridges. I have heard that this has happened with others. Can any help me with the best course of action and who to contact.

 

thanks

andrew

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HP Support Agent
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@AndrewD3, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

 

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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